Consumer Mediation

Last updated: August 2025

In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, we offer a consumer mediation service. The appointed mediation entity is: Médiation Consommation Développement/MED CONSO DEV;
In the event of a dispute, you may submit your complaint on its website: https://www.medconsodev.eu/ or by post at the following address:
Médiation Consommation Développement/ MED CONSO DEV
Centre d’affaires Stéphanois SAS – Immeuble l’Horizon
Esplanade de France – 3 rue J. Constant Milleret
42000 Saint-Etienne
France